The day after the previous post, I got a bit of a shocking email:

Someone at Symantec had seen my post, and then emailed me directly about it.

(stunned silence)

I have no delusions of grandeur here, I have seen my stats and I know that roughly 5 people ever read this blog – so I’m betting that someone in the PR dept over there must be tasked with Googling daily for bad press, and they must have showed it around the office, because I got more hits that day than I have in the past two months.

The thing is, the guy was genuinely trying to be helpful, and not once did he request that I take down the post, so I will give them an “E for Effort” in trying to resolve my issues. Of course, since I keep my professional life and my electronic alter-ego strictly separate, I had to reply in generalities, so I don’t expect to see any immediate change.

There is always hope for the next version, though.