Diary of a Wolfeman

Installed Backup Exec v11d for a client yetserday, after finally jumping through enough hoops to register the serial number so I could download the product. (That was a hell all on its own.)

Get everything installed, and try to run a LiveUpdate – keeps failing on the first file. I figure we just need to reboot the server one last time, so I do so and go home (it was already after 5).

Today, I run LiveUpdate again – fails on the second file. Info box says I have to restart LU – so I do. This time it sees that the 1st update downloaded, and goes straight to #2 and finishes. Fails on #3.

And again on #4

And again on #6 – with another LU restart in between each failure. Somehow, it managed to make it all the way to number 8 after this, so it starts installing the updates. Another window pops up, this time saying the BE services have stopped.

O.o?

The box then brings up the BE “login to media server” box with a button for “Services”. Clicking this gets me a window with several buttons, one of which is “Start all services”. Clickety. Chug-chug-chug, click on OK. Then it makes me log back in to the media server, and of course it hasn’t saved the password. Once that goes through, it pops up 11 (ELEVEN!!) informational windows saying it restarted the various services and that I will need to reboot to finish the update.

It then goes through this same ridiculous process for EVERY FUCKING UPDATE IT INSTALLED.

And we paid how much for this barely functional piece of shit that can’t even re-start its own services or download an update without handholding?

Just shoot me.