January 2005
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About

I am The Cyberwolfe and these are my ramblings. All original content is protected under a Creative Commons license - always ask first.
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First Days

Today was the first day of my new job, and I am pleasantly surprised. It is a strange concept for me to be employed by a techie and working with other techies. Everything I learned about the operation today made perfect sense to me, and came directly from perfectly logical reasoning.

What a concept!

Sure, there are still a couple of illogical things (most of the techs are anti-AMD for some stupid reason…), but it was very nice to be able to simply step into a job role and be able to go almost directly to work.

No world is perfect though, I suppose. The first task set before me today was to call Symantec’s support line. It seems they have had a problem with their authentication code database, as several brand-new retail packages of theirs have come up with invalid authentication codes. I spent almost two hours on the phone with some jackass in India trying to get him to give me a new code or fix the one I had. His response, of course, was that he could ship me a new copy.

Uhm, fuck off? We retail your product, and you want my customer to wait another three days to get their computer back because you had an internal security problem? I don’t think so. No, you had better re-think that position, or I’ll see if MacAffee has actual Americans on the support line.

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